Helping You with Your Amazon FBA Business

New Scan & Label Configuration

On October 28 2015, Amazon updated their Scan and Label program so that it no longer relies on Java.  They said that Chrome and Firefox users will need to do a one-time configuration and that Internet Explorer is no longer supported.  Here is the link that contains the configuration instructions:

Browser Configuration for Scan & Ship

Since the update, I have received numerous messages about how to get the DYMO 450 printer to work with it.  I didn’t have the answer because since August, I’ve been using InventoryLab to print my labels and I didn’t have any reason to update Scan & Label.  But based on the number of questions that I’ve been getting, I figured I should try it out myself.

First, I went into Firefox to see if Scan & Label still worked without doing any configurations.  I wrote about how I had it setup in this blog post: Setting Up Your DYMO 450 to Work with Amazon’s Scan & Label.  Unfortunately, it didn’t work because all it printed was a blank label. 🙁

So the next step was to follow Amazon’s configuration instructions.  I chose to use Chrome for this because I use Firefox for InventoryLab and didn’t want to take any chances of messing that up.

Chrome Setup Instructions
The following is directly from Amazon’s website:

  1. Within the Scan & Ship tool, click Printer Settings and set width to a minimum of 60 mm and height to a minimum of 25 mm.
  2. Open the Chrome print preview screen by clicking the Print button.
  3. Under “Destination”, ensure that your thermal printer has been chosen.
  4. Click on + More settings to expand the settings panel.
  5. Change Paper size to User Defined.
  6. Change Margins to None.
  7. Enter the number of copies you would like to print and click the Print button.

Before I go any further, here’s the equipment and supplies that I use:

I listed my equipment because if you are using a different operating system or label, you probably won’t be able to follow my steps exactly.

Getting the Labels to Print
The Chrome Setup Instructions are easy to follow but I got stuck on step #5 because I don’t have a User Defined option.  So, I had to experiment with the different settings and here’s what I did:

Went into Windows Control Panel and changed the default label size for the DYMO to 30334:

Default DYMO 450 Printer Settings

Then I went to Scan & Label and entered a UPC code.  You should get a screen similar to this one and then you’ll want to click on Printer Settings.Scan & Label InstructionsThis will lead you to a pop-up box where you’ll enter the label size.  Below are the settings that I’ve always used.  However, you may need to fiddle with them if your label size is different.

5/28/16 Update: I am now using Windows 10 and I had to change the Height from 32 mm to 25 mm.

Scan & Label Printer SettingsThen select the Print Label button under Label Quantity to get to your printer settings.  This is where you’ll need to select +more settings to expand the settings panel.  In my case, there wasn’t a User Defined option inside of Paper Size.  However, it did have the 30334 label option so I selected that.

I also had to play with the different Margin settings and the Layout settings until I got it to look right.  Good thing you can preview your label to see how it’ll look:

Scan and Label Preview

I then printed the label and compared it to a label printed from InventoryLab;

Label Comparison

InventoryLab label is on the left, Scan & Label label is on the right.

The font is different, but that is normal.  The important thing is that Amazon can scan the barcode.  Unfortunately though, I don’t know how to test the barcode but at this point, I’ll assume the label is good to go!

I hope this post helps and please leave a comment below or on my Facebook page to let me know how you’re doing with this.

{ 16 comments… add one }
  • Rick November 5, 2015, 3:36 am

    So if I’m using the ListLabelShip app would I still need to do this setup in Chrome? The only way I could print labels to my Dymo in the past without using a service such as ScanPower or InventoryLab was with my ListLabelShip subscription. If I do this configuration, can I then quit the subscription? Thanks for the info…

    • Diana November 5, 2015, 3:58 am

      Hi Rick, If you’re currently using ListLabelShip, you don’t need to do the Chrome update if you plan on staying with LLS. If you want to cancel the subscription, then you can use Scan & Label instead.

      If you want to test Scan & Label out, I recommend configuring the browser that you’re not running LLS on. This way you won’t mess anything up with LLS. Not saying it will, but why take the chance.

      You can go into your Inventory List and copy one of your UPC numbers or MISKUs to do a test label on.

      Keep in mind though that if you switch to Scan & Label, your workflow may change. When I was using LLS, I printed all of my labels at one time after I listed everything. With Scan & Label, you have to print each label individually by entering or copy/pasting your UPC or MISKU into the program. The good part is that you can list, label & prep your item and and then move on to the next item. The bad thing about Scan & Label is that it does take a few extra steps to get those labels printed. If I were you, I would test Scan & Label with your next shipment and see which method you like the most.

      Also, if you sell a lot of grocery items or products with Expiration Dates, then you’ll need to print your expiration date labels from Word or someplace else. I like that LLS has a template for that. Scan & Label doesn’t print the expiration dates.


  • Matt November 9, 2015, 5:25 am

    I just started FBA and sent in my first shipment using Inventory Lab. I’m hoping the labels are accepted by Amazon FBA. Has anyone else had an issue with sending in an inventory item under the new settings via Inventory Lab?


    • Diana November 9, 2015, 2:02 pm

      Hi Matt,

      You won’t need to make any changes to Chrome or Firefox if you’re using InventoryLab. Scan & Label is a completely different program and an alternative way to print labels. So, you’ll be fine. Also, congratulations on your first shipment!


  • Valerie November 9, 2015, 3:51 pm

    Been reading for a while here, but first time commentor.
    We ran into this unexpected road block when prepping shipments last night. Thanks for helping us work through it! Very helpful post, as always. Thank you!

  • Sheila January 11, 2016, 12:34 am

    Have you tried Windows 10 with Amazon scan & label? I have Windows 8 and hate it but don’t want to jump out of the fire into the frying pan with 10. Thanks!

    • Diana January 11, 2016, 3:02 am

      Hi Sheila, I can’t stand Windows 8 either so I went out and bought a Windows 7 computer from Costco. I haven’t been brave enough to upgrade to Windows 10, so I don’t know. 🙁

  • Sue Ellen McGoey January 21, 2016, 6:30 pm

    Love your blog! Always refer friends to it.
    Your help with printing labels is the best!
    Thank you for your time and expertise.
    Just signed up for your newsletter!

    • Diana January 21, 2016, 9:51 pm

      Thank you Sue Ellen! Let me know if you ever have any questions about FBA and good luck with it!!


  • Shawn January 28, 2016, 3:41 am

    Hi Diana! Thanks for this info. I followed every step using Windows 7 and same products as you. The scan and ship print preview looks perfect; however when I print, it prints the label horizontally at the very top of a vertical label. If I change the setup to landscape, it won’t print anything but gibberish. Do you have any idea what I might be doing wrong? TIA!!

    • Diana January 29, 2016, 1:11 am

      Hi Shawn, since it sounds like you followed the directions in my post and since we have the same products, it’s hard to say. I do know that I downloaded the DYMO drivers directly from the DYMO website instead of using the CD that came with the printer. If you used the CD, then reinstall the printer using the drivers from the DYMO website. Also, you may have to play around with the printer settings and margin settings to get it to work. I do know that I used the Portrait setting and not landscape. I wish I had better info for you, but the DYMO thing is so confusing because it seems to work differently for everyone that I talk too! Good luck with it and I hope you get it fixed.

  • Matt February 12, 2016, 8:22 pm

    Diana…I take it you prefer to label your own items versus sending them into AMZ and letting them do it for you at .20 per item? What would be your reasons for preferring doing it yourself? The way I see it it seems like just one more thing to take up my time and energy…but I’m new to this game 🙂


    • Diana February 12, 2016, 9:29 pm

      Hi Matt,
      Good Question and I had to take a moment to think about it. For one, the cost to purchase my own labels is less than 2 cents a label. So, price is a big factor.

      Another factor is that once you have your label system setup, putting labels on your inventory items is the easy part. Only takes a second to do so.

      The longer part is doing the actual prep and filling up shipping boxes. I also noticed that Amazon preps for a fee. I am pretty quick at prepping.

      My time-waster is packing the shipping boxes. Because of that, I’m currently looking for a prepping company for my online orders. They will label, prep and pack the boxes.

      So, for now, I’m doing the labeling due to the lower price of me doing it myself and plus it’s easy.



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I am working towards creating a full-time income by selling on Amazon. It's a lot of work but very fun! If you're interested in selling on Amazon, be sure to follow my blog as I'll be providing you with lots of tips!

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