On October 28 2015, Amazon updated their Scan and Label program so that it no longer relies on Java. They said that Chrome and Firefox users will need to do a one-time configuration and that Internet Explorer is no longer supported. Here is the link that contains the configuration instructions:
Since the update, I have received numerous messages about how to get the DYMO 450 printer to work with it. I didn’t have the answer because since August, I’ve been using InventoryLab to print my labels and I didn’t have any reason to update Scan & Label. But based on the number of questions that I’ve been getting, I figured I should try it out myself.
First, I went into Firefox to see if Scan & Label still worked without doing any configurations. I wrote about how I had it setup in this blog post: Setting Up Your DYMO 450 to Work with Amazon’s Scan & Label. Unfortunately, it didn’t work because all it printed was a blank label. 🙁
So the next step was to follow Amazon’s configuration instructions. I chose to use Chrome for this because I use Firefox for InventoryLab and didn’t want to take any chances of messing that up.
Chrome Setup Instructions
The following is directly from Amazon’s website:
- Within the Scan & Ship tool, click Printer Settings and set width to a minimum of 60 mm and height to a minimum of 25 mm.
- Open the Chrome print preview screen by clicking the Print button.
- Under “Destination”, ensure that your thermal printer has been chosen.
- Click on + More settings to expand the settings panel.
- Change Paper size to User Defined.
- Change Margins to None.
- Enter the number of copies you would like to print and click the Print button.
Before I go any further, here’s the equipment and supplies that I use:
I listed my equipment because if you are using a different operating system or label, you probably won’t be able to follow my steps exactly.
Getting the Labels to Print
The Chrome Setup Instructions are easy to follow but I got stuck on step #5 because I don’t have a User Defined option. So, I had to experiment with the different settings and here’s what I did:
Went into Windows Control Panel and changed the default label size for the DYMO to 30334:
Then I went to Scan & Label and entered a UPC code. You should get a screen similar to this one and then you’ll want to click on Printer Settings.This will lead you to a pop-up box where you’ll enter the label size. Below are the settings that I’ve always used. However, you may need to fiddle with them if your label size is different.
5/28/16 Update: I am now using Windows 10 and I had to change the Height from 32 mm to 25 mm.
Then select the Print Label button under Label Quantity to get to your printer settings. This is where you’ll need to select +more settings to expand the settings panel. In my case, there wasn’t a User Defined option inside of Paper Size. However, it did have the 30334 label option so I selected that.
I also had to play with the different Margin settings and the Layout settings until I got it to look right. Good thing you can preview your label to see how it’ll look:
I then printed the label and compared it to a label printed from InventoryLab;
The font is different, but that is normal. The important thing is that Amazon can scan the barcode. Unfortunately though, I don’t know how to test the barcode but at this point, I’ll assume the label is good to go!
I hope this post helps and please leave a comment below or on my Facebook page to let me know how you’re doing with this.