Helping You with Your Amazon FBA Business

Setting Up Your DYMO 450 to Work with Amazon’s Scan & Label

***Oct 30, 2015 Update***
Amazon posted this message on 10/28/15:

The Scan & Label tool (or Scan & Ship, if you have the previous version) is being updated so it no longer relies on Java. Chrome and Firefox users will need to do a one-time browser configuration in order to continue using the tool. Internet Explorer is not currently supported.

For help, please go to my updated blog post:

New Scan & Label Configuration

*** Due to the October update, parts or all of this post may be out-of-date ***

Hi everyone!  In this post, I’m going to show you how to use Amazon’s Scan & Label feature to print labels to your DYMO 450 Turbo printer.  As many of you know, I have been using ListLabelShip to print to the DYMO and I have no complaints about their service.  But I always love to try new services/products/features so that’s why I finally took the time to learn Scan & Label.  Plus, monthly subscription fees are always a concern and if I can eliminate the ListLabelShip fee, then that’s more money in my pocket.

Before I get started, I’m going to list the equipment/supplies that I use:

I know that many of you will be using a Macintosh or Windows 8.  My general steps should still work but you may have to take a few different steps along the way to get it work with your specific operating system, browser and/or label size.

02/7/15 Update: Though I haven’t personally confirmed it, I have seen people post of Facebook that Scan & Label does not work with Macintosh computers.  

Before I go much further, I want to thank Ernest – one of the commenters from my first DYMO 450 printer post for telling me about Scan & Ship (now called Scan & Label).  He gave clear instructions on how to use it.

Setup Instructions
Before Scan & Label will work, you’ll need your DYMO installed as a printer on your computer and you’ll need Java installed and setup to work with your browser.  Also, your product needs to be listed in inventory first before you can print your labels.  Assuming you already have done all of that, here is what you’ll do:

  • Log into Seller Central
  • Navigate to Inventory -> FBA Shipments
  • Select Scan & Label (near top, middle of screen)
  • Select Your Printer ( If you don’t have Java installed, you’ll be led to Oracle’s website – in this case, you’ll need to install Java – more on this later)
  • Set the label size width to 57 mm and the height to to 32 mm (assuming you use the same labels that I use)
  • Enter your UPC/ISBN/EAN/JAN Barcode or Merchant SKU in the box
  • Select the number of labels that you want to print
  • Press the print button

Pretty simple once everything is setup correctly.  But if everything isn’t set up, you’ll run into some problems:

Problem: You’re Led to Oracle’s Website
If you don’t have Java installed, you’ll be led to Oracle’s website when you press the “select printer” button.  Oracle’s website isn’t the most user-friendly one and it took me a little digging around to find the correct download link for Java.  It’s important that you download and install the correct version that matches your operating system.  If the main Oracle website is too confusing, you may have better luck with their Java website.

Problem: You Get This Error Message
When selecting your printer or pressing the print button, you may get this message: Unable to load the printer Java applet.  Please be sure you have a printer installed and Java 1.6 or greater is enabled in your browser.

Obviously that means your printer isn’t installed properly or Java isn’t enabled.  I received the message after I installed Java and tried to print.  To resolve it, I restarted my computer and went to Firefox -> Add-ons -> Plugins and instructed Firefox to keep Java always activated.  Each web browser is different so you may need to take different steps with your specific browser.

Once you have Java setup correctly, then the Scan & Label is self-explanatory and you just follow the prompts to print your labels.

Differences Between Scan & Label and ListLabelShip
Which service is better?  ListLabelShip does give you more options but is it worth the extra $5.00 per month?  I’ll let you decide that on your own but here is a comparison between the two:

 ListLabelShipScan & Label
Cost$5.00 per month or $48 yearlyFree
Can you print individual labels?YesYes
Can you print multiple labels of the same Merchant SKU?YesYes
Can you print labels of different Merchant SKUs in one batch?YesNo
Can you print other labels - expiration dates, This is a Set...YesNo

One more difference is that with Scan & Label, you’ll need to enter your barcodes or copy/paste your Merchant SKU.  This is an extra step that you won’t have to do with ListLabelShip.  This may be a pain if you need to print labels for 100 different products.

My list/label/prep workflow did change with Scan & Label.  With ListLabelShip, I was processing all products of all Merchant SKUS at the same time.  With Scan & Label, I process one Merchant SKU before moving on to the next Merchant SKU.

Here is my workflow with ListLabelShip:

  • List all new products
  • Add all products that I want to send to my shipping plan
  • Print all labels for all products at one time
  • Label & Polybag all products at one time
  • Finalize the shipping plan and pack boxes

Here is my workflow with Scan & Label:

  • List one product
  • Print all labels for that specific product only
  • Label and Polybag all items that belong to the same Merchant SKU (product)
  • Repeat the above three steps with all of my products
  • Create shipping plan and pack boxes

Which Will I Use:  Scan & Label or ListLabelShip?
Scan & Label.  I’m going to cancel my ListLabelShip subscription before my next monthly payment is due.  Why?  I ship a small number of products to Amazon each week.  My shipments are usually between 10 and 25 items and are mostly the same Merchant SKUs.  A typical shipment may be five each of five different products.  Therefore, copying and pasting my Merchant SKU into Scan & Label five times isn’t a big deal to me.

Here are a few other reasons:

  • I do a lot of online sourcing so I receive my products in small batches throughout the week.  Now I can process (label & polybag) one box of products each night rather than saving a weeks worth of boxes to process all at once.
  • I now have a laser printer to use as a backup if I need to print special labels or if I want to print all labels of mixed Merchant SKUs at one time.  I did not have a laser printer when I purchased my DYMO and subscribed to ListLabelShip.
  • I’ll save $5.00 a month.  Granted, it’s not a lot of money, but it does add up to $60 a year or $600 over ten years.

To me, signing up for a 3rd party subscription service is worth it if it’ll either save you time or help you increase sales.  At this time, I don’t see ListLabelShip saving me time over Scan & Label so that is partly why I’m also switching over to Scan & Label.  If my volume increases to the point that I feel that my current method is holding me back, then I’ll look into Inventory Lab, ScanPower or any other service(s) that works with the DYMO 450.

Please let me know which service you prefer and as always, feel free to ask questions in the comment form below or on my Facebook page.

Happy Printing,


Photo Credits:
Featured Image: © elenabsl –
Scan & Label Screenshots: Diana Poisson

{ 47 comments… add one }
  • Edith Russo February 28, 2015, 5:45 am

    Thanks so much for this blog entry (yes, keep on blogging if you enjoy it!). I’m doing a test print and it’s squishing everything in the left half. Is there another config that I might be missing?

    • Edith Russo February 28, 2015, 7:00 am

      I had to install they latest dymo drivers!

      • Diana February 28, 2015, 2:02 pm

        Hi Edith, Those dymo drivers gave me a headache when I first tried using ListLabelShip. Anyway, I’m glad you have it figured out because there really isn’t much else to configure inside of Scan & Label other than the label size. I do enjoy blogging, but I need to spend this next week on FBA. Good luck and hope you get lots of sales! Diana

  • Ryan April 27, 2015, 11:29 pm

    Hi Edith,

    Thanks for the walkthrough on this, but I hit a wall after entering the UPC code at the Scan & Label screen. After I enter the UPC, it states “Commingled Listings are not eligible for Labeling”. I’m stuck here. Did you ever run into this? If so, is there a workaround?

    • Diana April 27, 2015, 11:44 pm

      Hi Ryan,
      FBA labels aren’t required for commingled inventory. So, that’s most likely why you’re getting that message.

      I have never done commingled inventory – I heard there is a risk to that. You may send something in to Amazon in great condition, but what the customer gets may be in an inferior condition. They may receive another Seller’s product but they will think that you sent it and you may potentially get a negative review if they aren’t happy. I hope this doesn’t happen to you.


  • Chris May 2, 2015, 8:29 pm

    FYI – everything works on apple computers because you can run windows natively on them – There are a bunch of ways to do it –

    • Diana May 4, 2015, 1:00 am

      Hi Chris – I forgot about running Windows on an Apple. Thanks for mentioning that! Diana

  • danny May 3, 2015, 1:48 pm

    I’m not an FBA seller. Any other options?
    Thank you

    • Diana May 4, 2015, 12:59 am

      Hi Danny, are you a MF Seller? I have only done FBA so not sure if I can help with non-FBA issues. Diana

  • Ali Karim May 17, 2015, 7:30 pm

    What USB scanner is best to use with this Scan & Label service? Thanks in advance.

    • Diana May 17, 2015, 9:01 pm

      Hi Ali,

      I have seen this one recommended on a couple of other sites: Amazon ASIN: B00406YZGK

      I haven’t tried it personally though. A scanner is on my list of things to get as my eyes are tired of reading USB codes. If you end of buying one, let me know how you like it!


  • Suzy Lee June 2, 2015, 4:38 pm

    Hi Diana
    Thank you for your post. It helped me so much setting up my Dymo Labelwriter, especially your screen shot of the Edit Printer Settings! Worked Great. I have a question, I just scanned an item I wanted to print and it reads “multiple listings of this item”. I picked an item, but never takes me back to the print option. I’ve tried multiple ASINS, UPC’s and FN SKU’s and nothing works. Do you have any suggestions? Thanks again for your time. Suzy

    • Diana June 2, 2015, 5:42 pm

      Hi Suzy,
      Whenever I want to print labels, I go into Inventory and copy and paste the item’s Merchant SKU number into to the Scan and Label box. I don’t know if you tried that or not but I have never had that same problem that you described about getting multiple listings. Let me know if this helps. Diana

      • Suzy Lee June 2, 2015, 7:21 pm

        Thanks Diana, that was exactly what I needed! You saved me a lot of frustration! It’s my first FBA shipment and I thought it would be easy, but I keep encountering small glitches. Thanks again. Suzy

        • Diana June 2, 2015, 8:53 pm

          Suzy, the first shipment is the hardest. I was so nervous doing my first one that I almost quit FBA before even sending it out. After a while though, you’ll figure out your system and it’ll get a lot easier. Good luck with selling and let me know if you have any more questions.

  • Tim June 3, 2015, 3:29 am

    Thanks for all the tips!!! I have been doing eBay for 15 years and to say FBA and Amazon selling in general is different would be quite the understatement. Still on a leaning curve but getting easier everyday.
    Currently using a Mac because I use one daily for Ebay and love GarageSale for Mac but the compatibility with thermal printers is HORRIBLE in OS X !!! I finally threw in the towel tonight and broke out a Windows 7 laptop I had sitting under my desk, taking it to the office tomorrow and going to give it a whirl for Amazon FBA and Ebay USPS labels with my new 450 Twin Turbo. Had the single 450 working for just FBA labels with the Mac using ListLabelShip but could not get it to work with any kind of reliability for the Ebay labels.

    • Diana June 3, 2015, 6:14 pm

      Hi Tim, Wow, I could not even imagine selling on both Ebay and Amazon and getting all of the different labels straight. I am hoping to get into Ebay at some point to sell some of those oddball items that I don’t think will sell well on Amazon.

      I hope the Windows 7 works out better for you and that you can use one computer for both Ebay and Amazon. Good luck with it!


  • Alan June 3, 2015, 12:19 pm

    Hi Diana,
    Thanks for all your help with the Dymo 450 Turbo. After spending almost 3 days with Amazon and Dymo customer support without success, I thought I would check with you. I have gone through all your steps correctly, but still can’t get the printer to print. The question I have, is when I get to the Seller Central page where I enter the UPC code, you say to “select the number of labels that you want then press the print button”. I can’t find either of those in the seller Central window. I’ve tried to go back to the Dymo software to print and it prints a blank label. I’ve also tried Control P from the Seller Central window and it prints the date.

    Any suggestions?

    • Diana June 3, 2015, 6:20 pm

      Hi Alan, Once you’re in Seller Central, are you going to Manage FBA Shipments -> Scan & Label? What I do is copy my Merchant SKU number from the inventory page and put it in the box that asks for a UPC number. Once I press “enter”, then the box comes up where I enter the number of labels that I want to print. If you want, email me a screenshot of where you’re at to Let me know how it goes. Diana

      • Alan June 4, 2015, 1:42 pm

        Hi Diana. Thanks again. What I was missing was the press “enter” procedure. I’m still having issues, so if you don’t mind, I will email you.

        • Diana June 4, 2015, 4:28 pm

          Hi yes, you can email me. Another thing I forgot to mention is that I can only get my labels to print in the Firefox browser. So, if you’re using a different one, try FireFox and make sure Java is setup. Diana

  • Alan June 4, 2015, 6:13 pm

    Hi Diana,
    Email has been sent. Yes, I am using Firefox and Java is set up.

  • Gary June 18, 2015, 3:13 pm

    Hi Diana,
    I have the exact setup you have described here. My problem is that when I print, the orientation is 90 degrees off. It prints as though it was going to a regularly oriented page instead of a vertically oriented label. There is no option to change orientation on the Amazon browser page. Do I do it somewhere else?
    Thanks for your informative blog.

    • Diana June 18, 2015, 4:46 pm

      Hi Gary, That is a strange problem you’re having. I really don’t know how to fix it, but here’s how I got mine to work:
      1. Downloaded the newest DYMO driveres from the DYMO website. The DYMO drivers in the installation CD are outdated.
      2. Use Firefox browser. Chrome doesn’t work right.
      3. Use the Household HL-30334-R labels (buy from Amazon).

      If that doesn’t work, then I recommend signing up for ListLabelShip (I’m not an affiliate). It’s well worth the $5.00 a month. Or at least try the 7 day free trial. Good luck and let me know how it goes.


  • Keith June 22, 2015, 1:50 pm

    Hi Diana:
    We have been using ListLabelShip with no issues. Suddenly our labels are printing in a compressed size that is so small it is not easily read. To my knowledge, we have not changed any settings. Our Dymo 450 works fine with normal size printing on all other applications. Only AMAZON FBA labels are having this problem. Any suggestions would be appreciated.

    Thanks Diana:

    • Diana June 22, 2015, 4:55 pm

      Hi Keith,

      I wish I knew the answer to that one…

      Since you didn’t make any changes, I would unplug the DYMO and see if resetting it will help. I have had a different type of problem before and unplugging it fixed it.

      If that doesn’t fix it, you may have to call ListLabelShip and see if they can help you.

      Good luck and I hope you get it figured out.


  • Matt June 25, 2015, 6:56 pm

    THANKS for your help. I just started FBA and spent 3 1/2 days trying to print labels with the DYMO 450 Turbo including internet searches. Both Amazon and Dymo tech support were no help. Their pat answers were that neither supports third party software. What a crock. Amazon wants only high volume/high income companies or to keep getting paid extra for labeling individual products for small people like me and Dymo does not care. Your instructions work perfectly!

    • Diana June 25, 2015, 9:06 pm

      Hi Matt, it’s a mystery why printing labels to the DYMO from Seller Central is not easy or obvious. Amazon has genius programmers that created their software to track inventory, customers, orders, sellers, etc., so I’m sure that setting up a DYMO 450 printer option should be quite simple for them to do. But at least it can be done and I’m glad you got yours to work. I wish you the best with FBA!


  • kevin wiggins July 5, 2015, 4:51 pm

    Thank you very much, for this information after two days and hours of searching, over the internet, this was the only way I could get my DYMO 4XL to work in scan and label.

    • Diana July 20, 2015, 9:41 pm

      Hi Kevin,
      I’m glad you got your printer working. Amazon sure didn’t make it easy to get it setup!

      Anyway, I’m sorry for taking so long to respond. Just realized all of my blog comments were being sent to SPAM instead of my inbox.

      Good luck with Amazon!


  • GH August 7, 2015, 2:53 pm

    After numerous attempts, each time I tried to select a printer, was taken to Oracles website. Downloaded Java, restarted computer and was still taken to Oracles website when I tried to select a printer. Just got off a chat session with Amazon Seller Support. Their response: The reason why the system takes you to the Oracle page and why is not working, it’s because the scan and label service was deprecated about a year ago. Therefore it has not been updated to work with the current Java version and it won’t work. We have requested our technical team to remove it from the site completely to avoid confusions like this. Me: scan & label is no longer an option? SUPPORT: No, is not.

    • Diana August 7, 2015, 5:57 pm

      Hi GH, Not sure what is going on because I’ve been using Scan & Label without any problems up until just a couple of weeks ago when I switched to Inventory Lab. So, I’ve been using it all last month – July. But also, I think I may have an older version of JAVA installed.

      Anyway, if Amazon did discontinue it, then if I were you, I would subscribe to ListLabelShip at $5.00 a month. I used it before and it worked really well. Or you can use InventoryLab, but it’s more expensive.

      Anyway, thanks for the update, it’s good to know that it won’t work with the newer update. It’s a shame that they won’t make the DYMO an easy and free option as the technology exists to do so. Diana

  • sue ellen mcgoey August 8, 2015, 9:32 pm

    Found your blog on my seller group reseller roundtable FB.
    Wish I had found you months ago!
    Will be sharing your site with new members.
    Would love for you. To join our group, your knowledge would be a great help as our group is getting quite large with new members every day.
    Thanks for your great help
    Sue Ellen

    • Diana August 9, 2015, 1:03 am

      Hi Sue Ellen, I would love to join your group. Is the Reseller Roundtable University on FaceBook?

      • Sue Ellen McGoey August 24, 2015, 10:04 pm

        Yes it is facebook group resllers roundtable
        It is michael francos group
        He has you tube videos under resellers roundtable on you tube if you want to check him out
        I have been referring people to your label help

        • Diana August 24, 2015, 11:47 pm

          Cool, I’ll look for the FB group! Thank you for the referrals!! update – I just put a request in to join the group.

  • Linda September 26, 2015, 6:12 pm

    I FINALLY got past the Oracle/Java problem. Now when I print, it downloads a PDF file. I can’t seem to get the settings correct to print the right direction and size. I’ve input the sizes you recommended on the FBA site. When printing labels does it always take you to a PDF file or is there a way around that? So, I guess two questions here: Always PDF, and print settings. Thanks for all the good information!!

    • Diana September 26, 2015, 11:51 pm

      Hi Linda, I have never printed from a PDF and Scan and Label has never generated a PDF for me. Once Java is setup, I just went into Scan and Label, pulled up my MISKU, selected the DYMO (using the Width and Height settings) and it always printed directly to my DYMO. It never printed a PDF. Are you using Scan and Label or printing from the “Print Labels” screen when you create your shipments?

      With that said, it’s been about two months since I used Scan and Label and maybe things changed? Also, another person named Eric left a comment today on another blog post. He is printing to PDF so go to my blog post link and read his comment.

      Again, I wish Amazon made it easier to print to the DYMO since it’s such a popular printer among Amazon FBA Sellers.

  • Sue November 2, 2015, 10:13 pm

    I see you posted about the update on Oct. 28th. I was able to successfully change the configurations of my computer (I use firefox) but now the barcode comes out super tiny/unreadable. Any ideas on a fix. Thanks! P.S. I just visited Biosphere 2 myself last week. Fun stuff!

    • Diana November 3, 2015, 1:00 am

      Hi Sue, I don’t know how to fix the tiny barcode problem. But I don’t think it’s an issue with the new configuration because I have had other people ask me the same question months ago. Are you using the same size labels that I used in the blog post? Hope you get it fixed, I’m sorry I can’t help. The Biosphere is very interesting. That pic was from a year ago and they were remodeling the “ocean” back then. My dad lives near it in Tucson. Do you live in Tucson or were you visiting?

  • Lynn if January 12, 2016, 8:32 pm

    Hello! I can print from scan and label but only if i down load the label and not hit print. When I hit print it says
    javas… on my label

    When I hit download it opens in pdf format and prints so small I cant see it and don’t know how to increase…. I need help.


    • Diana January 15, 2016, 1:42 am

      Hi Lynn,
      Sorry to hear about your label problem. It is very frustrating. Since writing the post you commented on, Amazon made changes to the program. Have you had a chance to look at this blog post: New Scan & Label Configuration.

      Good luck with it and let me know if you were able to get it to print correctly.


  • Don February 22, 2017, 9:02 pm

    Anyone having issues with their click and label account. We are trying to print our labels from the FBA “Set Quantity Screen-all products”, but keep getting a “error Gathering Data” error message, Every other method/sections we are able to print labels as we have used this method for years,, Using a mac with Firefox

    Any information would be great



    • Diana February 23, 2017, 12:28 am

      Hi Don,
      I haven’t had anyone reach out to me with Click and Label problems. I hope that you’re able to get it resolved soon!



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I am working towards creating a full-time income by selling on Amazon. It's a lot of work but very fun! If you're interested in selling on Amazon, be sure to follow my blog as I'll be providing you with lots of tips!

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